How It Works

Maybe you’ve never worked with a personal travel planner before, and maybe you have. Either way, we’re happy to explain how the process works so you know exactly what to expect.

STEP 1: BRAINSTORMING

In this phase you’ll work together with one of our personal travel planners to create the vision for your trip.

Where do you Want to Go?

We’ll start the inspiration, interests and goals for the trip then add in a touch of our first-hand knowledge of your chosen destination.

Not sure where you want your travels to take you? No problem. We’ll bounce around ideas and create a basic itinerary for you with potential dates and places to stay, as well as give you an idea of the unique travel experiences we can provide along the way.

Once you’ve satisfied that we know our stuff, we’ll ask you for a small non-refundable deposit so we can push forward and lay the framework for your trip.

STEP 2: FRAMEWORK

Taking the vision and creating the building blocks of your holiday.

Now We’re Getting Somewhere…

We’ll help to work out just the right pace for your trip and provide you with different accommodation, transportation routes and pricing options to choose from for each leg of the journey. Of course we’ll make our recommendations but the final choices are up to you.

Once you’ve decided on your dates and basic itinerary, we’ll collect a confirmation deposit (up to 50% of our final fee) and begin the process of making bookings and payments.

STEP 3: FINE TUNING

In this phase we’ll fill out your itinerary with the good stuff – what you’re going to be doing each day. Think: excursions and guided tours, food and drink, scenery, sights and self-tour options – whatever suits your fancy.

Filling in the details

Then we’ll finalize the rest of your travel plans down to the last little details and make those final advance payments for the elements of your trip that require them.

Once you’re happy with the finished product, we’ll collect the balance of our travel planning fee and send you a confirmed and finalized electronic version of your itinerary with all the accompanying documentation.

Now all that’s left for you to do is start counting down the days until take off.

STEP 4: BON VOYAGE

This is the phase you’ve been waiting for. Enjoy your personalized trip and rest assured we’ll be there to support you every step of the way.

The fun really begins!

We’ll keep a close eye on you during your travels and we’re 100% committed to supporting you each step of the way.

No matter where you are, we’re never further than an email or phone call away and we’re happy to help you with whatever you need. Although you’re in holiday mode, we don’t stop working for you!

We also appreciate your feedback, so feel free to let us know at any time what you loved about your trip and what you think we need to take another look at working to get you discounted rates for local services like hotels and guided city tours or transfers. As Weka is getting the set fee, our priority is not getting the most expensive services, but getting you the best deals based on your needs and budget.

We know that in order to entrust us with your travel planning needs, you need to be sure we know our stuff. That’s why we start by looking at the dynamics of your needs, then give you some basic itinerary and budget ideas. Once you’re satisfied that you’re in good hands, we ask for a partial deposit on our Travel Planning Fee so that we can really get rolling on creating your ideal itinerary.

For more information on money matters, please take a look at our Payments section.